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Instruction on how to use

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Workplace Violence

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Module 1

Getting Started Workplace Violence
Workshop Objectives Workplace Violence

Module 2

What Is Workplace Harassment
How to Identify
Costs to Your Business
Legal
Psychological
Case Study: Module 2 - Workplace Violence

Module 3

Identifying the Bully
Abusive Workplace Behaviors
Bullying and Personality Disorders
Narcissism
Case Study: Module 3 - Workplace Violence

Module 4

How to Handle Workplace Violence
Types of Behavior
Target the Behavior, Not the Person
Implement an Action Plan
Case Study: Module 4 - Workplace Violence

Module 5

Risk Assessment (I)
Understanding Anger and Aggression
Defusing & De-escalating Strategies
Communication Skills
Tactical Options
Case Study: Module 5 - Workplace Violence

Module 6

Risk Assessment (II)
Identifying the Hazard
Assessing the Risk
Controlling the Risk
Evaluating & Review
Case Study: Module 6 - Workplace Violence

Module 7

Being the Victim
What is Not Considered Bullying
Steps to Take
Case Study: Module 7 - Workplace Violence

Module 8

Checklist for Employers
4 Step Process
Addressing All Employees
Code of Ethics
Policy and Procedures
Case Study: Module 8 - Workplace Violence

Module 9

Interview Process
Identify a Bully in the Interview Process
Warning Signs
Case Study: Module 9 - Workplace Violence

Module 10

Investigation Process
Advising Your Supervisor
Lodging the Complaint
Initial Response
The Investigation
The Findings
Review & Closure
Case Study: Module 10 - Workplace Violence

Module 11

Developing a Workplace Harassment Policy
Scope and Philosophy
Principles
Intent
Options
Informal Complaint Process
Formal Investigation Process
Case Study: Module 11 - Workplace Violence

Module 12

Wrapping Up

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You must first complete Workshop Objectives Workplace Violence before viewing this Lesson

You must first complete Workshop Objectives Workplace Violence before viewing this Lesson

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