We are being flooded with Social Media invitations and updates. Web-based communication icons like Twitter, Facebook, YouTube, and LinkedIn are dominating the way we interact with each other. People are becoming addicted to their newsfeed. It has become a time eater, and businesses are quickly becoming aware of the drain it can have on productivity. However it is also a powerful tool to learn about and connect with clients.People love to share, but they need to know what is alright to share and what should not be sent out.

Understanding Social Media is about communicating the right way. We are beginning to communicate more through electronic means than face to face. Talking on a phone has been replaced more and more with SMS (texting.) Social media channels are becoming the main form of communication and FreshSkills participants will understand how Social media and the Workplace can work together, how to avoid the pitfalls, and effectively and efficiently integrate Social Media without costing productivity.