While a workshop on workplace manners and courtesy may seem like overkill, the reality is: rudeness is an epidemic costing industry millions a year. Indeed, what society seems to be gaining in terms of both knowledge and technological advancement, it’s losing out on basic social values and the necessary skills needed for human interaction that directly impact the bottom line.

To address the growing problem of civil discourse in the workplace, this workshop introduces the concept of civility, its importance to a company, as well as its typical causes and effects. Skills needed to effectively practice civil behavior, as well as different ways organizations and individuals can systematize civility and strategically implement processes in the workplace will also be discussed. The benefits to Civility In The Workplace are countless and will pay off immensely in every aspect of your job. FreshSkills participants can become trendsetters of behavior and human interaction in a professional environment.

Downloadable Career Initiative Certificate upon successful completion of course.